Delivery Information

Shipping

We offer carbon-neutral shipping on all product orders. Your medical-grade skincare arrives safely and discreetly.

Free Shipping

On orders over $50

Carbon Neutral

100% offset emissions

Secure Packaging

Products arrive safely

Domestic Shipping (USA)

Standard Shipping

5-7 business days
Free on orders over $50

Our most eco-friendly option with consolidated shipping routes.

Express Shipping

2-3 business days
$12.99

Faster delivery for when you need your products sooner.

Overnight Shipping

1 business day
$24.99

Next-day delivery for urgent orders placed before 12 PM EST.

International Shipping

RegionDelivery TimeStarting Price
Canada7-10 business daysFrom $15
United Kingdom10-14 business daysFrom $20
European Union10-14 business daysFrom $20
Australia14-21 business daysFrom $25
Rest of World14-28 business daysVaries by location

* International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Shipping FAQs

How do I track my order?

Once your order ships, you will receive an email with a tracking number. You can use this to track your package on our website or the carrier's website.

What if my package is damaged?

If your order arrives damaged, please contact us within 48 hours with photos of the damage. We will send a replacement at no additional cost.

Do you ship to PO Boxes?

Yes, we ship to PO Boxes via USPS. Please note that express and overnight shipping options are not available for PO Box addresses.

Can I change my shipping address after ordering?

If your order has not yet shipped, contact us immediately and we will do our best to update your address. Once shipped, address changes are not possible.

Have More Questions?

Our customer support team is here to help with any shipping inquiries.

Contact Support